Privacy Policy

This notice describes how Hayl Ltd collects and uses data. This notice applies to all users of our Hayl Driver and Controller apps, and our Taxi Management System (collectively known as "Service"), anywhere in the world. The Hayl Driver application is designed and developed for the use of Drivers. The Hayl Controller application is designed and developed for the use of Controllers.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at https://www.hayl.me.uk/terms unless otherwise defined in this Privacy Policy.

Definitions

Drivers
Users of the Hayl Driver application who are registered with transportation company to provide transportation to passengers through a transportation company.
Controllers
Users of the Hayl Controller application who are registered with transportation company to control the use of vehicles on behalf of a transportation company.
Booking
The process of a passenger requesting a ride through a transportation company.
Transportation Company
A company that provides transportation to passengers through the use of vehicles.
Vehicle
A vehicle that is registered with a transportation company and is used to provide transportation to passengers.

Information Collection and Use

We collect personal and activity data such as device information, usage and log information. Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. These data will be collected automatically when using the application. Drivers will be required to login with a secure password to start using the application.

Unless specified otherwise, all data requested by this Application is mandatory and failure to provide this data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

It is mandatory for precise or approximate location data on foreground (app open and on-screen) or background (open app but not on-screen) of the Driver’s mobile device to be collected when the application is running, the Driver has logged in with their secure credentials, and signed in to accept work. Collection of location data ceases when the Driver signs out from a work session. We use this data to accomplish the core purpose of the Application. This data is not shared with any third party.

Third Party Services

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-03-16

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

This privacy policy page was created at privacypolicytemplate.netand modified/generated by App Privacy Policy Generator